Metro 911
Staffing, mental health cause challenges for 911 centers, survey says
In a recent survey, 911 workers across North America identified staffing and mental health as significant challenges for emergency call centers. West Virginia’s 911 centers are no exception, representatives say. Nearly 850 people from all levels of 911 telecommunicators, dispatchers, management and leadership in the United States, Canada and Mexico responded to the inaugural Pulse […]